When Highmark members visit your office or facility in 2021, they will be presenting new identification cards. They may be new Highmark members. Or, they might be existing members with only a few benefit changes or may be enrolled in a completely different Highmark plan.
That is why, as a new benefit year approaches, we want to give you advance notice of Highmark commercial and Medicare Advantage product changes, enhancements, and innovations coming in 2021.
To help you and your staff prepare, we will publish an overview of product changes later this year on our online Provider Resource Center (PRC), which is accessible through NaviNet® or through our website, under Helpful Links. Please watch the PRC and NaviNet for news about this web page and share it with your staff so they can keep up with what’s new and what’s changing with Highmark products in 2021.
We look forward to another successful year of working with you to connect our members to quality care.