Virtual Health Resources

Since the onset of the COVID-19 pandemic, virtual health has gained in popularity, offering accessibility, convenience, and enhanced safety during the public health emergency.

For the first half of 2022, Highmark members received virtual care during 18,907 visits with a provider using the Well360 program . The appointments include:

  • 13,937 virtual urgent care visits
  • 4,970 virtual behavioral health visits

According to a survey conducted by the marketing firm SYKES in 2021, nearly 88% of those surveyed want to continue using virtual health for non-urgent consultations after COVID-19 has passed.

What Virtual Health Resources Are Available to Providers?

The Virtual Health page on the Provider Resource Center has valuable information, including links to: