Reference Guide of Highmark Member Programs for 2024

When our members visit your office or facility this year, they may have questions about the programs and services available to them through Highmark.

To help you and your staff answer those inquiries, we recently published the Reference Guide of Highmark Member Programs on the Provider Resource Center (PRC). The guide contains useful information and resources to give you and your team a comprehensive understanding of the programs offered to our members in all service areas.

This year’s guide includes the following sections:

  • Clinical Care
  • Disease Management
  • Specialty Case Management
  • Diabetes
  • Wellness and Prevention
  • Comprehensive Lifestyle
  • SDOH (Social Determinants of Health)
  • Home Support Services
  • Virtual Health
  • Behavioral Health
  • Virtual Specialized Mental and Behavioral Health
  • Virtual Substance Use Disorder

Please be aware that programs may be discontinued or additional information may become available; if that occurs, the guide will be updated accordingly. Also, coverage for each program may vary based on member benefits and members should consult their individual plans for coverage details.

To access the guide, go to the PRC, select EDUCATION/MANUALS, and then click Reference Guide Of Highmark Member Programs.


 

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